Carrier Selection Determinants
Determinants Most important to least important Rating (1-10) Total Rating Per Determinant
Transit time reliability or consistency 17    
Door-to-door transportation rates or costs 16    
Total door-to-door transit time 15    
Willingness of carrier to negotiate rate changes 14    
Financial stability of the carrier 13    
Equipment availability 12    
Frequency of service 11    
Pickup and delivery service 10    
Freight loss and damage 9    
Shipment expediting 8    
Quality of operating personnel 7    
Shipment tracing 6    
Willingness of carrier to negotiate service changes 5    
Scheduling flexibility 4    
Claims processing 3    
Quality of carrier salesmanship 2    
Special equipment 1